Terms of service

Soil Rooted Remedies
Rooted in Nature. Guided by Wisdom.

Last Updated: September 17, 2026

Welcome to Soil Rooted Remedies.

These Terms of Service govern your access to and use of SoilRootedRemedies.com, including purchases, educational materials, products, services, digital content, Clinic-related offerings, Learner’s Lab materials, and other features made available through the website.

By accessing the website, creating an account, placing an order, purchasing a product or service, registering for a class or program, submitting content, or otherwise using the website, you agree to these Terms of Service together with any policies incorporated into them.

If you do not agree to these Terms, please do not use the website or purchase through it.

About Soil Rooted Remedies

Soil Rooted Remedies offers herbal products, botanical goods, wellness products, educational materials, classes, digital resources, consultation services, and related offerings.

Certain services may be provided through third-party platforms, including ecommerce, payment, shipping, scheduling, digital-delivery, communication, or Clinic-management systems.

Eligibility to Use the Website

By using this website, you represent that you are legally capable of entering into a binding agreement in your jurisdiction.

Purchases made on behalf of a minor should be completed by a parent, legal guardian, or other legally authorized adult where appropriate.

Accuracy of Information

We make reasonable efforts to provide accurate product descriptions, pricing, ingredient information, photographs, availability, educational information, and other website content.

However, errors may occasionally occur.

Soil Rooted Remedies reserves the right to correct:

  • Typographical errors;

  • Pricing errors;

  • Product-description errors;

  • Ingredient-listing errors;

  • Availability errors;

  • Shipping errors;

  • Promotional errors; or

  • Other inadvertent mistakes.

We may correct or update information without prior notice where appropriate.

Product Availability

Products may be handmade, seasonal, small-batch, limited-production, made to order, or dependent on available botanical materials.

Availability is not guaranteed until an order has been accepted and processed.

Soil Rooted Remedies may:

  • Limit quantities;

  • Discontinue products;

  • Modify formulations;

  • Change packaging;

  • Change pricing;

  • Temporarily suspend sales; or

  • Decline or cancel an order when reasonably necessary.

If an order cannot be fulfilled after payment has been accepted, an appropriate adjustment, refund, replacement, or store credit may be provided where applicable.

Pricing

Prices are listed in the currency displayed at checkout.

Prices may change without prior notice.

A price shown on the website does not obligate Soil Rooted Remedies to honor an obvious technical, typographical, or system error.

Applicable taxes, shipping charges, fees, and other costs may be added at checkout.

Orders

Submitting an order does not necessarily mean the order has been finally accepted.

Soil Rooted Remedies reserves the right, where lawful, to decline or cancel an order because of:

  • Suspected fraud;

  • Payment problems;

  • Inventory problems;

  • Pricing or website errors;

  • Product restrictions;

  • Shipping restrictions;

  • Suspected resale abuse;

  • Violation of these Terms;

  • Safety concerns; or

  • Other legitimate business reasons.

If an order is canceled after payment has been collected, the payment will be handled according to the circumstances and applicable law.

Payment

Customers are responsible for providing accurate and authorized payment information.

Payments may be processed through Shopify, Shopify Payments, Shop Pay, or another authorized payment provider.

Payment providers may apply their own terms, privacy policies, fraud controls, and security procedures.

Shipping

Physical orders are governed by the Soil Rooted Remedies Shipping Policy.

Shipping times are estimates unless expressly stated otherwise.

Carrier delays, carrier loss, misdelivery, shipping damage, weather events, and other transportation issues may be outside the direct control of Soil Rooted Remedies.

Shipping claims are handled according to the Shipping Policy and applicable law.

Returns and Refunds

Purchases are governed by the Soil Rooted Remedies Return & Refund Policy.

Many herbal, consumable, personal-care, sanitary, digital, custom-made, and individually prepared products are final sale.

Where a refund or other remedy is approved, the resolution may include:

  • Store credit;

  • Replacement merchandise;

  • Refund to the original payment method; or

  • Another appropriate remedy,

where applicable and permitted by law.

Herbal and Wellness Information

Information provided through Soil Rooted Remedies is intended for general educational, informational, and wellness purposes.

Content concerning herbs, nutrition, traditional practices, wellness, botanical preparations, aromatics, lifestyle practices, or other health-related subjects is not intended to diagnose, treat, cure, or prevent disease unless expressly permitted by applicable law.

Information provided through the website should not be treated as a substitute for individualized medical diagnosis, medical treatment, emergency care, or advice from an appropriately licensed healthcare professional.

No Guarantee of Results

Individual responses to herbs, wellness products, lifestyle practices, educational recommendations, and other offerings vary.

Soil Rooted Remedies does not guarantee:

  • A particular health result;

  • Symptom improvement;

  • Weight change;

  • Pain relief;

  • Disease resolution;

  • Fertility outcomes;

  • Treatment success;

  • Prevention of illness; or

  • Any specific physical, emotional, educational, or financial result.

Customer experiences, testimonials, or reviews describe individual experiences and do not guarantee that another person will experience the same result.

Allergies and Sensitivities

Customers are responsible for reviewing product ingredients before purchase and use.

Botanical products may contain herbs, oils, waxes, plant extracts, essential oils, food ingredients, or other materials that may cause allergic reactions or individual sensitivities.

Customers with known allergies, medical conditions, pregnancy, breastfeeding status, medication use, or other health concerns should seek appropriate professional guidance before using products when necessary.

Discontinue use of a product if an unexpected reaction occurs and seek appropriate medical care when warranted.

Natural Product Variation

Natural and handmade products may vary in:

  • Color;

  • Aroma;

  • Texture;

  • Consistency;

  • Appearance;

  • Botanical characteristics; and

  • Other naturally occurring qualities.

Reasonable natural variation does not necessarily mean that a product is defective.

Clinic Services

Clinic-related services provided by Soil Rooted Remedies are separate from ordinary retail purchases.

Clinic services may include wellness consultations, herbal education, lifestyle support, botanical recommendations, or other services within the practitioner's lawful scope.

Clinic services do not establish a physician-patient relationship unless expressly and lawfully established through an appropriately licensed provider.

Clinic services do not replace emergency medical care, medical diagnosis, prescription treatment, or services that legally require a licensed healthcare professional.

Clinic appointments may also be governed by separate:

  • Intake forms;

  • Consent forms;

  • Cancellation policies;

  • No-show policies;

  • Telehealth terms;

  • Privacy notices; and

  • Client agreements.

Where a Clinic-specific agreement conflicts with these general Terms regarding a Clinic service, the more specific Clinic agreement will govern that issue.

Emergency Situations

Soil Rooted Remedies and its website are not emergency services.

If you believe you are experiencing a medical emergency, seek emergency medical assistance through the appropriate emergency service in your location.

Do not use website forms, product reviews, email, social media, or ordinary Clinic communications for urgent or emergency medical situations.

Learner’s Lab

Learner’s Lab provides educational materials, classes, curricula, workshops, printables, digital resources, physical kits, and related educational offerings.

Participation in an educational program does not guarantee:

  • Academic advancement;

  • Certification;

  • Licensing;

  • Employment;

  • Business success;

  • Income;

  • Legal compliance; or

  • Any particular educational outcome.

Parents or guardians remain responsible for determining whether a program is appropriate for their child and for meeting applicable homeschool, school, educational, or legal requirements.

Educational Materials Are Not Professional Advice

Business, financial-literacy, herbal, wellness, gardening, homeschool, or other educational information provided through Learner’s Lab is offered for educational purposes.

Unless expressly stated otherwise, educational materials do not constitute individualized:

  • Legal advice;

  • Tax advice;

  • Financial advice;

  • Medical advice;

  • Accounting advice; or

  • Professional licensing advice.

Users remain responsible for obtaining appropriate professional guidance where necessary.

Intellectual Property

Unless otherwise stated, content appearing on SoilRootedRemedies.com is owned by or licensed to Soil Rooted Remedies.

Protected content may include:

  • Written materials;

  • Product descriptions;

  • Photographs;

  • Videos;

  • Logos;

  • Brand names;

  • Graphics;

  • Illustrations;

  • Recipes;

  • Formulas;

  • Worksheets;

  • Curriculum;

  • Course materials;

  • Downloadable files;

  • Product names;

  • Designs;

  • Educational systems;

  • Guides;

  • Handouts; and

  • Other original materials.

These materials may be protected by copyright, trademark, trade-secret, unfair-competition, or other applicable laws.

Learner’s Lab Intellectual Property

Learner’s Lab curriculum and educational resources are provided for the purchaser's permitted educational use.

Unless written permission is provided, purchasers may not:

  • Resell curriculum;

  • Reproduce curriculum for commercial sale;

  • Upload purchased files to public websites;

  • Share purchased digital files publicly;

  • Redistribute files to unrelated households;

  • Remove ownership notices;

  • Claim materials as their own;

  • Convert materials into products for resale; or

  • Use Soil Rooted Remedies or Learner’s Lab materials to create substantially copied competing products.

Purchase of a digital product transfers permission to use the product as provided; it does not transfer ownership of the underlying intellectual property.

Personal and Household Educational Use

Unless a product license states otherwise, digital educational products are licensed for the personal or household educational use of the purchaser.

Separate licensing may be required for:

  • Schools;

  • Cooperatives;

  • Tutors;

  • Organizations;

  • Paid classes;

  • Commercial programs; or

  • Multi-family distribution.

Product Formulas and Proprietary Information

Certain Soil Rooted Remedies product formulations, processes, blends, methods, or business information may be proprietary.

Nothing on the website should be interpreted as transferring ownership of proprietary formulas, trade secrets, manufacturing processes, or confidential business information.

Trademarks and Branding

The Soil Rooted Remedies name, logos, collection names, program names, Learner’s Lab branding, product names, and other brand identifiers may not be used in a manner that falsely suggests sponsorship, affiliation, endorsement, ownership, or authorization.

Reviews and User-Submitted Content

Customers may have opportunities to submit:

  • Ratings;

  • Reviews;

  • Testimonials;

  • Comments;

  • Photographs;

  • Videos;

  • Questions;

  • Feedback; or

  • Other content.

You remain responsible for content you submit.

By submitting content, you represent that you have the right to provide it and that it does not unlawfully violate another person's rights.

You may not submit content that is:

  • Knowingly false;

  • Fraudulent;

  • Defamatory;

  • Threatening;

  • Harassing;

  • Unlawfully discriminatory;

  • Obscene;

  • Infringing;

  • Malicious;

  • Spam;

  • Commercial solicitation unrelated to the transaction; or

  • Otherwise unlawful.

Soil Rooted Remedies may moderate, refuse, hide, or remove content where reasonably necessary and lawful.

Permission to Use Submitted Content

Where permitted by applicable law and the review platform used, submitting a review, testimonial, photograph, video, or other user content may grant Soil Rooted Remedies permission to display, reproduce, repost, or use that content for website, educational, promotional, social-media, or marketing purposes.

Where additional consent is legally required for a specific use, Soil Rooted Remedies will obtain that consent before that use.

Private Clinic records or confidential health information are not converted into promotional content merely because they were submitted during a Clinic relationship.

Prohibited Website Uses

You may not use the website to:

  • Commit fraud;

  • Violate applicable law;

  • Introduce malicious software;

  • Attempt unauthorized access;

  • Scrape or harvest data unlawfully;

  • Interfere with website operation;

  • Impersonate another person;

  • Submit false payment information;

  • Manipulate reviews;

  • Abuse discount systems;

  • Exploit pricing errors;

  • Infringe intellectual property rights;

  • Harass other users or Soil Rooted Remedies personnel; or

  • Use the website for another unlawful purpose.

Fraud and Abuse

Soil Rooted Remedies reserves the right to investigate suspected fraud, chargeback abuse, refund abuse, promotional abuse, review manipulation, unauthorized payment activity, or other misuse.

Where appropriate, orders may be canceled, accounts restricted, evidence preserved, or activity reported to payment providers, platforms, carriers, or lawful authorities.

Chargebacks and Payment Disputes

Customers are encouraged to contact Soil Rooted Remedies regarding a legitimate order problem before initiating a payment dispute when reasonably possible.

Submitting a false, fraudulent, or knowingly misleading chargeback may result in the submission of relevant transaction, shipping, communication, policy, and delivery documentation to the payment provider.

Nothing in this section restricts a customer's lawful right to dispute an unauthorized or improper transaction.

Third-Party Services

The website may rely on or link to third-party services such as:

  • Shopify;

  • Payment processors;

  • Shipping carriers;

  • Care-management or scheduling platforms;

  • Social media;

  • Email services;

  • Review platforms;

  • Educational platforms; and

  • Other technology providers.

Soil Rooted Remedies does not control every aspect of independently operated third-party services.

Use of third-party services may be governed by their own terms and privacy policies.

External Links

Links to third-party websites are provided for convenience or informational purposes.

A link does not necessarily mean Soil Rooted Remedies endorses every statement, product, service, policy, or practice of the third-party website.

Users access external services at their own discretion.

Website Availability

We strive to keep the website available and functioning properly.

However, uninterrupted access is not guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance;

  • Technical failures;

  • Hosting issues;

  • Internet outages;

  • Third-party failures;

  • Security incidents;

  • Platform changes; or

  • Circumstances beyond our reasonable control.

Limitation of Liability

To the fullest extent permitted by applicable law, Soil Rooted Remedies will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising solely from use of the website, third-party services, or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your unlawful misuse of the website, violation of these Terms, infringement of another party's rights, or fraudulent conduct.

This provision does not require a consumer to indemnify Soil Rooted Remedies for misconduct or liability that cannot lawfully be shifted to the consumer.

Consumer Rights

Nothing in these Terms is intended to waive or restrict consumer rights that cannot legally be waived.

If applicable law provides rights greater than those stated in these Terms, applicable law controls.

Privacy

Use of personal information is governed by the Soil Rooted Remedies Privacy Policy.

Please do not submit confidential health information through public reviews, ordinary website comments, or general ecommerce features.

Incorporated Policies

The following policies are incorporated into these Terms where applicable:

  • Return & Refund Policy;

  • Shipping Policy;

  • Privacy Policy;

  • Clinic policies;

  • Program-specific cancellation policies;

  • Digital-product terms; and

  • Any additional policy or disclosure presented during a specific transaction.

Changes to These Terms

Soil Rooted Remedies may update these Terms from time to time to reflect changes in:

  • Products;

  • Services;

  • Business practices;

  • Technology;

  • Legal requirements;

  • Website features; or

  • Third-party services.

The date at the beginning of these Terms identifies the most recent revision.

Updated Terms become effective when posted unless a different effective date is stated.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

No Waiver

Failure to enforce a provision of these Terms on one occasion does not necessarily waive the right to enforce that provision in the future.

Governing Law

These Terms are governed by applicable United States federal law and the laws of the state in which Soil Rooted Remedies is legally established, without limiting any mandatory consumer protections that apply based on the customer's location.

Contact Information

Questions regarding these Terms of Service may be directed to Soil Rooted Remedies using the contact information provided on SoilRootedRemedies.com.